Peggy Adams Animal Rescue League is seeking a dynamic leader for one of the largest foster care programs in Florida. You will spearhead and expand a program that currently includes more than 500 foster volunteers and last year helped save the lives of more than 2,900 animals.
The Foster Care Manager oversees all functions of the Foster Program. Responsible for recruiting foster volunteers and providing ongoing support, coordinating transfer of animals, supervising Foster Care Support Coordinator, and managing Foster Program data. Ensures goals and financial responsibilities of Foster Program are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Coordinate volunteer foster program, including recruitment, training, placement, and documentation.
- Ensures proper procedures are in place for animal handling, disease control and patient care in coordination with the Director of Medical Services.
- Develop and maintain advanced/specialized foster parent training programs to ensure continual growth of the foster programs.
- Work with the Director of Medical Services, Receiving Manager, Behavior Manager, and Foster Veterinary Technicians to ensure coordination of care for animals awaiting foster care and those out in foster care. Attends mandatory rounds or assigns a designee.
- Maintains Foster Program manual and Standard Operating Procedures.
- Prepares purchase orders for Foster Program in accordance with Finance policies.
- Maintains inventory system for foster program equipment and supplies.
- Maintains Foster Program materials, including printed materials, foster resource page of the website, Helping Homes Facebook page, banners, etc.
- Review the Foster Status report daily to ensure timely movement of animals into foster, and timely completion of required medical treatment and behavior modification plans.
- Ensure foster parents prepare web memos and submit photographs prior to the animal returning to the adoption program.
- Communicate with and interview potential Fospice parents and Adoption Ambassadors, and coordinate animal meets, when needed.
- Finalize adoption of foster animals, when needed.
- Maintain an organized list of foster family requirements and availability.
- Provide ongoing assistance, coaching, and moral support to current foster families; surveys foster parents periodically to evaluate customer service.
- Oversee the input and maintenance of foster data in appropriate databases.
- Responsible for foster appreciation efforts.
- Assist with special projects, as needed.
- Reports issues needing immediate attention to the Assistant Director.
- Provide support and information to other departments, as needed.
- Handles animals and provides animal care, as needed.
- Supervises Foster Care Support Coordinator, including probationary review, ongoing communications, coaching, mentoring, disciplinary action, performance reviews, etc.
- May be required to work, nights, weekends and holidays.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must support the Animal Rescue League’s mission, policies, and practices
- Ability to work courteously and cooperatively with volunteers, staff, and the public
- Work as a team player, supporting the overall goals of the organization
- Strong interpersonal skills – outgoing, patient, professional, and able to get along well with variety of people
- Ability to handle multiple tasks and work in a fast-paced environment under sometimes tight deadlines.
- Maturity, good judgment and a professional personal appearance
- Ability to show compassion and empathize with the foster families
- Strong written and oral communication skills
- Ability to read, write and understand English
- Ability and initiative, working with minimal supervision and direction
- Well organized
- Respect for people and animals
- Understanding of the care of neonatal animals and other special needs
- Familiarity with animals, knowledge of animal behavior, and experience working with animal welfare fostering programs is preferred
- Comfort and ability to work with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies
- Proficiency in Microsoft Windows and Office, especially Word, Excel, and Outlook; comfortable learning and using online information systems
- Must adhere to the company’s dress code and have the ability to deal tactfully and effectively with the public
- Ability to maintain personal boundaries in the face of highly emotional situations.
- Possession of a valid Florida driver’s license.
- Working knowledge of Chameleon shelter database
- Certification from courses associated with animal sheltering and behavior
- Bachelor’s degree or three years related experience managing employees; or equivalent combination of education and experience.
EDUCATION and/or EXPERIENCE
- High School Diploma or GED
- Working knowledge of Microsoft Office
- Basic computer skills including, but not limited to, ability to access databases, check company e-mail, etc.
To apply, submit application at
Peggy Adams Animal Rescue League