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Animal Welfare Associate- SPCA Tampa Bay

7 Aug 2018 2:02 PM | Anonymous

Job Purpose:  Provide care for animals,maintain cleanliness of kennels and support the adoption process.

Responsibilities and Duties:

Essential Functions:

  • Guide adopters through the adoption process onsite and offsite including:
    • Advise as to types of animals available.
    • Meet and greet between animal and customer.
    • Dog to dog introductions.
    • Preparation and review of adoption contract.
    • Review Medical records and general animal husbandry.
  • Respond to adoptions line, voice mail and email inquiries.
  • Assist with Homeward Bound Gift Shop cleaning, restocking, pricing, and customer service.
  • Provide friendly, responsive and personalized customer service..
  • Care for animals by feeding, watering, and maintaining clean and sanitary conditions according to assigned daily work schedule.
  • Maintain cleanliness of assigned kennel as stated in standard operating procedures. 
  • Keeps supplies stocked daily.
  • Observe animals for possible problems and report problems to the medical department.
  • Maintain a clean and safe environment for the animals and the public at all times.
  • Reports any damaged equipment or need for repair to maintenance.
  • Keep accurate and updated records and enter data as required into appropriate shelter software.
  • Supervise volunteers
  • Assist and/or perform euthanasia in a humane and proper fashion, when necessary.
  • Maintain a clean and safe work environment.
  • Participate in required meetings and trainings.
  • Professionally represent SPCA Tampa Bay at all times.

Nonessential Functions:

  • As assigned, place, schedule, track and secure all required paperwork, for community service volunteers. 
  • All other duties as assigned.



  • High school diploma or GED certificate.
  • Proficient in spelling, arithmetic.


  • One to two years of part-time or full-time general work experience preferred.
  • Volunteer service in a shelter or similar facility preferred.
  • Six months animal handling experience preferred.

Licensure or Certification:

  • Valid Florida driver’s license with acceptable driving record.
  • Euthanasia certification within 90 days of employment.

Demonstrated Competencies:

  • Ability to provide excellent service and care for customers and animals.
  • Ability to follow directions.
  • Ability to handle sensitive/confidential information with discretion.
  • Ability to successfully handle both routine and difficult public contacts, with strong conflict resolution skills in a high stress environment.
  • Ability to operate computer, printer, copier, telephone, fax machine and smartphone.
  • Ability to show compassion for animals and their owners.
  • Ability to work collaboratively with other staff.
  • Genuine concern for all animals and their welfare.
  • Knowledge of animal communications.
  • Knowledge of humane methods of care, restraint, and handling of animals.
  • Working knowledge of applicable OSHA and DEA standards and requirements.
  • Working knowledge of Microsoft Office – specifically Word, Excel, Power Point, Email and Calendar.
  • Working knowledge of Pet Point shelter software.
  • Working knowledge of standards and practices applicable to animal medical records.

Physical Demands:

  • Ability to work flexible hours.
  • Activities require the handling and transporting of SPCA pets of all sizes.
  • Carrying, pushing and/or pulling.
  • Exposure to animal feces, dust bites and potential for scratches and bites.
  • Facility operations include areas of high noise levels.
  • Moderate physical effort – regularly lifting or moving up to 25 pounds and occasionally up to 75 pounds.
  • Stooping, kneeling, bending and crouching.
  • Walking and prolonged standing.
  • Reliable transportation. 
  • Ability to pass required background checks.
To apply, visit https://spcatampabay.org/careers/

Florida Association of Animal Welfare Organizations


Florida Association of Animal Welfare Organizations is a 501(c)6 non-profit organization

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